Returning items to us is simple & convenient
Providing the best quality products and service is extremely important to us. We want you to be 100% satisfied with all your purchases. If you are not happy for any reason please contact us as soon as possible.If you wish to return items just enter your order number and follow the online returns form, package up using the prepaid label & drop it into a post box. Click on the blue button to start .
Please contact our customer services team - who can assist you with your exchange. Please note once the exchange has been processed please allow up to 3 - 5 working days for your item(s) to be delivered to you. All exchanges are free of charge.
Silverbrooks Jewellery, The Apex, 2 Sheriffs Orchard, Coventry, CV1 3PP.